**Heads up!** �
Before you book a course with us, here’s what you need to know:
**Fitness Level** – You should be fit and healthy enough for climbing.
**Pre-Course Work** – There’s some reading to do before the course starts. Make sure you set aside time to get through it—this helps *you* and the instructor get the most out of the experience.
**Cancellation Policy**
– **No-shows?** Sorry, no refund.
– **Cancel after getting course materials?** You’ll get an 80% refund.
– **Need to reschedule?** Do it **more than 14 days** before the course starts. There’s a small fee of **$5 + GST** per person.
– **Cancel or reschedule with less than 14 days’ notice?** No refund or rebooking.
**Running Late?** If you’re late on the day, you *might* still join—but only if the instructor says it’s safe for the group.
We keep our groups small for the best experience, so last-minute changes really affect us. Thanks for understanding! 